Free returns nationwide.
There are a few important things to keep in mind when returning a product you purchased online from Applerok:
You have 14 calendar days to return an item from the date you received it. Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it. Once we receive your item, a refund is initiated immediately. The way your refund is processed depends on your original payment method:
If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
Exchange an item - You can exchange your Item anytime within 14-days, of course, subject to product availability. It's a good idea to check in-stock availability by contacting us, or by viewing the product on Applerok.com to see if the item is available.
Items ordered online that arrived damaged or are incorrect can be returned by contacting Customer Service at 1-877-758-7222. To initiate a return, please click here.